Responsible Gaming at xbajay —
Your safety is our priority
xbajay believes that entertainment is meaningful only when it is enjoyed in a controlled and mindful way. Use deposit limits, self-exclusion, and time-out tools to keep your gaming experience enjoyable at all times.
Why is Responsible Gaming important?
Online casino and betting is an entertainment activity — one that can be enjoyed with the right mindset and moderate habits. However, some people sometimes lose control of their gaming, which can harm their financial and mental health. xbajay understands this deeply and is committed to ensuring a safe and secure environment for every player.
Our responsible gaming policy is not just a formality — it is the core foundation of our platform. We want you to enjoy every session, never feel pressured, and always see gaming as entertainment — not as a way to earn money.
xbajay is for those aged 21 and above only. Access by minors is completely prohibited and we strictly verify age.
Important Warning
- Gaming is never a solution to financial problems.
- You should not place more bets to try to recover money you have lost.
- If you feel gaming is getting out of control, seek help right now.
- Never bet with borrowed money or money your family needs.
Our Protection Tools
xbajay has given you a number of effective tools with which you can set your own gaming limits and take a break whenever needed.
Deposit Limit
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and a waiting period applies when increasing the limit.
Time-Out Break
You can set a time-out on your account for any period from 24 hours up to 30 days. During this time you will not be able to log in and no betting or deposits will be possible.
Self-Exclusion
If you feel you need a long break, use self-exclusion. It closes the account for a minimum of 6 months up to permanently. During this time the account cannot be reactivated under any circumstances.
Betting History Review
You can view your transaction and betting history at any time. This lets you understand how much time and money you are spending — and reconsider your limits if needed.
Reality Check
At set intervals you will be reminded how long you have been playing. This reminder will keep you aware and help you take a break when needed.
24/7 Support Team
If you find yourself in difficulty, our 24/7 Bengali-language live chat support team is always by your side. Reach out without hesitation — we will not judge, we will only help.
21+ Age Verification and Minor Protection
xbajay strictly serves only those aged 21 and above. We verify age at the time of registration and before withdrawal.
If there are children or teenagers in your household who use your device, please use parental control software and keep your login details private.
If you suspect that a minor is attempting to operate an account, notify our support team immediately — we will act quickly.
Use a strong password — so that no one else can access your account.
Log out after every session, especially when using a shared device.
Never share your account details with any third party.
Responsible Gaming Guidelines
- Set a budget before playing and do not go beyond it.
- See gaming as entertainment — not as a source of income.
- Take regular breaks and do not play for long stretches at a time.
- Avoid betting while drinking alcohol or under mental stress.
- Do not place more bets hoping to quickly recover money you have lost.
- Always prioritize spending time with family and friends.
- If you have any problem, contact our live chat right away.
4 simple steps to get help
If you or someone you know seems to have developed a gambling problem, follow the steps below.
Acknowledge it
First, be honest with yourself. If it feels like gaming is getting out of control, acknowledging that is the first step.
Pause your account
Use our time-out or self-exclusion tool to take a temporary break from your account.
Contact live chat
Tell our 24/7 Bengali live chat support team directly — we will help you with full confidentiality.
Seek professional help
If needed, consult a mental health specialist or addiction specialist. Let your family know as well.
Assess yourself
Think through the questions below. If more than two answers are "yes", contact our support team right now.
Have you spent more than your set budget?
Do you feel restless or irritable when you are not playing?
Have you repeatedly tried to win back money you have lost?
Is time with family or at work being spent on gaming?
Have you bet using borrowed or loaned money?
Have you hidden your gaming from loved ones?
Deposit and Betting Limit Setting
At xbajay you can set your personal deposit limit at any time from your account settings. Once this limit is active, deposits beyond the set amount will not be accepted.
Reducing a limit takes effect immediately. Increasing a limit requires a waiting period to pass, so that the impact of a hasty decision can be avoided.
In addition to betting limits, you can also control the maximum bet amount in each round. These tools for responsible gaming are free and easy to use.
Daily Limit
Decide in advance the maximum amount you will deposit each day.
Weekly Limit
Set a total deposit limit for seven days.
Monthly Limit
Plan a budget for the entire month and stay within it.
Minimum Deposit
The minimum deposit by any method is just ৳100.
Contact our support team
For any questions, concerns, or support needs related to responsible gaming, contact us via our 24/7 Bengali live chat or by email.
24/7 Live Chat
Get instant support in Bengali — any time, any day.
Email Support
[email protected] — we will reply as quickly as possible.
Responsible Gaming Frequently Asked Questions
Play safely, stay happy
We are committed to keeping your experience at xbajay safe and enjoyable at all times. Enjoy our games or check the FAQ to learn more.