xbajay Terms and Conditions — Complete Policy

General Terms

These terms and conditions ("Terms") govern the use of the xbajay platform and all services within it ("Services"). By visiting the xbajay website, registering an account, or participating in any game, you will be considered to have accepted these terms.

Applicability

• These terms form a binding agreement between xbajay and its users.
• xbajay reserves the right to modify these terms at any time. Continuing to use the platform after any changes will be considered acceptance of the new terms.
• These terms are governed by all relevant laws and regulations applicable in Bangladesh.
• If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully effective.

Conditions of Consent

By using the platform, you confirm that you have fully read, understood, and voluntarily agreed to these terms. If you do not agree with any part of these terms, please refrain from using our services.

Account Registration and Eligibility

Age Requirement

To create an account on xbajay and participate in any game, you must be at least 21 years old. Registration by minors is strictly prohibited. Accounts registered with a false age will be immediately closed and any deposited funds may be forfeited.

Account Creation Rules

• Each individual may operate only one account. Opening multiple accounts is strictly prohibited.
• Providing accurate and truthful information at the time of registration is mandatory. Providing false information may result in account cancellation.
• Keeping your account password secure is entirely your own responsibility.
• Sharing or transferring your account to another person is prohibited.
• Any unauthorized use of your account must be reported to our support team immediately.

Regional Applicability

xbajay's services are provided for the Bangladesh market. Using the services from regions where online gaming is legally prohibited is entirely at the user's own risk.

Deposits, Withdrawals and Payment Policy

Deposit Rules

• Minimum deposit amount: ৳100 (applicable for each payment method).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Deposits must be made only from a payment account registered in your own name.
• Deposits through a third party are strictly prohibited.

Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made to the same account from which the deposit was made.
• Withdrawals may be delayed if account verification has not been completed.
• Additional verification may be required for suspicious transactions.

Anti-Money Laundering

xbajay is committed to preventing money laundering. If suspicious activity is detected, we will be obligated to notify the relevant authorities. Documents may be requested at any time to verify a user's identity.

Bonuses and Promotional Offers

Welcome Bonus

xbajay offers new members a 100% bonus on the first deposit up to ৳5,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000; or depositing ৳12,000 gives a maximum bonus of ৳5,000, making the total balance ৳17,000.

Wagering Requirements

• Welcome bonus wagering requirement: 25 times (25x).
• Both the bonus amount and the original deposit where applicable are included in the wagering requirement.
• Bonus funds cannot be withdrawn until the wagering requirement is completed.
• The wagering contribution rate may differ across different games.
• A specific time limit applies to each bonus.

Bonus Abuse

Bonus abuse, attempting to exploit the bonus system through any strategy, or claiming bonuses through multiple accounts is strictly prohibited. If such activity is detected, the bonus and any associated winnings will be forfeited and the account may be closed. xbajay reserves the right to modify or cancel any bonus offer.

Gaming Rules and Fair Play

Gaming Code of Conduct

• All games must be played in a fair and transparent manner.
• Using any software, bots, or automated methods to participate in games is strictly prohibited.
• Colluding with other players to gain an advantage in games is prohibited.
• Exploiting any system error or bug to gain an unfair advantage is prohibited.
• xbajay reserves the right to void winnings awarded due to technical errors.

Game Results

All games on the xbajay platform use Random Number Generator (RNG) technology, which makes game outcomes completely impartial and random. No specific outcome can be guaranteed and gaming always carries risk.

Dispute Resolution

Any dispute regarding a game result must be reported within 72 hours via our live chat or email. xbajay's decision will be considered final.

Prohibited Activities

The following activities are strictly prohibited on the xbajay platform and may result in account cancellation and forfeiture of funds:

• Creating an account using a false identity.
• Participating in or assisting with fraudulent activities.
• Operating multiple accounts.
• Any form of hacking, phishing, or cyber attacks.
• Using xbajay's intellectual property without permission.
• Harassing or engaging in offensive behavior toward other users.
• Using the platform for money laundering or cleaning illegal funds.
• Conducting any activity that damages the reputation of xbajay.

VIP Program and Cashback

xbajay operates a four-tier VIP program. Weekly cashback benefits are provided at each tier:

• Bronze: up to 0.4% weekly cashback.
• Silver: up to 0.8% weekly cashback.
• Gold: up to 1.1% weekly cashback.
• Platinum: up to 1.5% weekly cashback.

Promotion to a higher VIP tier is possible through regular play. All decisions regarding granting and revoking VIP membership are at xbajay's sole discretion. VIP benefits are non-transferable.

Privacy and Data Protection

Personal Data Collection

xbajay collects, stores and processes users' personal data. This data is used to provide services, verify identity, and ensure security. To learn more about our data protection practices, please read our Privacy Policy.

Data Security

• All transactions are protected by SSL encryption technology.
• Users' financial data is never sold to third parties.
• We may share data with government authorities only when legally required.

Responsible Gaming

xbajay believes in responsible gaming and gives the highest priority to player protection. We encourage all players to play consciously and within a set budget.

• Gaming is for entertainment — not as a solution to financial problems.
• Users may use deposit limits, session time limits, and self-exclusion features.
• If signs of problem gaming appear, please contact our support team immediately.

To learn more about responsible gaming, visit our Responsible Gaming page. For players aged 21 and above only.

Account Suspension and Closure

xbajay's Rights

xbajay reserves the right to suspend or close any account without prior notice in the following circumstances:

• Violation of these terms.
• If evidence of involvement in fraudulent activities is found.
• Attempting to abuse bonuses or exploit the system.
• Extended periods of inactivity.
• Providing false information.

User Rights

A user may request to close their account at any time. An opportunity to withdraw all pending funds will be provided before closure, however bonus-related conditions will still apply.

Limitation of Liability

xbajay is not liable for the following:

• Games being interrupted due to internet connection issues or device failure.
• Losses caused by errors from third-party service providers.
• Temporary service disruptions due to unforeseen technical issues.
• An account being compromised due to the user's own negligence or carelessness.

Our total liability shall not exceed the value of the disputed transaction under any circumstances.

Intellectual Property

All content on the xbajay website — logos, designs, text, graphics, software, and game interfaces — is the intellectual property of xbajay or its respective licensors. Reproducing, distributing, modifying, or using any part of this content for commercial purposes without written permission is strictly prohibited.

Changes to Terms & Contact

Terms Update

xbajay reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes via email or through a notice on the site. Continued use of the platform after any changes will be considered acceptance of the updated terms.

Contact

If you have any questions about these terms, please reach us via our 24/7 live chat or by email: [email protected]

These terms were last updated in January 2026 and took effect immediately.